Payment & Security

PAYMENT & SECURITY

You can complete your order in your local currency, such as USD, EUR, etc. Please chose your currency at the payment checkout.

Our payment checkout system is powered by 2checkout, a wordlwide leader in payment services. For more information, please visit the website www.2checkout.com

Credit card or debit card

We accept the most common credit cards, such as Visa, MasterCard, American Express, Diners Club, Discover, etc. Please enter your card details on the payment checkout. copackr.com uses state-of-the-art server security software with SSL encryption, which provides the safe and bug-proof transmission of your card details.

The order amount will be deposited on your card as a payment reservation until your order has either been sent (then the amount will be booked) or cancelled (then the payment reservation will be cancelled).

Payment by Visa or MasterCard

The system will recognize whether or not the credit card is registered on the 3-D security programs.

These are security systems that have been developed to ensure that the registered card holder and the registered online retailer are involved in the transaction. If you are a member of the 3-D Secure Program, a pop-up window will appear on your screen asking you to enter your password when making a purchase online. This window is linked to your bank and requires you to enter your SecureCode (a password that you have previously selected). Transactions can only be made by entering the correct password.

If your credit card is not registered with any of these programs, the payment can be made without further authentication.

For more information about the credit card security systems, please see:

Verified by Visa 

- Mastercard SecureCoder 

Payment by American Express

The system recognizes whether the shipping address is identical to the address that has been provided to American Express as billing address (Amex address verification system, abbrev. "AVS"). In case the address is not identical, you will be asked to provide American Express with a different shipping address in a separate email. Your shipment will not be delivered until the authentication was successful.

The following applies for all payments by credit card:

Refunds from returns will always be charged back on to the credit card that the original order was paid for with.

Payment by PayPal

Please select "PayPal" as your payment method and you will be transferred to the PayPal site automatically. If you have an existing PayPal account, you can log in using your user data to confirm the payment. If you do not have a PayPal account, you can register one and proceed with the payment. Refunds from returns will be booked onto the registered PayPal account.

Payment by Gift Card/promotion code

During the checkout step enter your Gift Card code/promotion code in the designated field. If the order amount exceeds the balance on your Gift Card or the amount from the promotion, please select the payment method with which you wish to cover the remaining amount. If the balance on your Gift Card or the amount from the promotion exceeds the order amount, you may use the same code for your next purchase. The amount remaining will be available until your credit balance has been used up completely. Copackr reserves the right to block the Gift Card if misused.

Security

Digital security systems ensure the encrypted transmission of your personal data. Furthermore, technical measures protect our website against damages, destruction or unauthorized access.

SSL technology

A safe SSL connection (Secure Socket Layer) provides for the safe transmission of your personal data, including credit card and account information. The encrypted data is only deciphered when used by the payment system.

3-D-Secure process

3-D Secure Programs are security systems that have been developed by Visa and Mastercard to ensure that the registered card holder and the registered online retailer are involved in the transaction. If you are a member of the 3-D Secure Program, a pop-up will appear on your screen asking you to enter your password when making a purchase online. This window is linked to your bank and requires you to enter your SecureCode (a password that you have previously selected). Transactions can only be made by entering the correct password. Please contact your bank for more information and to inquire whether your credit card is registered for a 3-D Secure Program.